Do you deliver?
Yes. We deliver in Palm Beach County Florida but are willing to travel further for a good Pawty! A minimum order of $100 is required for delivery.
What areas do you service?
We service Palm Beach County, Florida but are willing to travel for a good Pawty.
How far in advance should I place my order?
Orders should be placed as early as possible. We reserve dates on a first-come first served basis. A non-refundable deposit is required to reserve your date.
What is the delivery fee?
We offer delivery and pricing varies depending on the location.
Can I meet you at my event space?
Yes. A venue meeting is available on certain days of the week for an additional fee.
We work via email in order to exchange photos and will only exchange pricing in writing. This is for your benefit to ensure order accuracy and allows both parties to view order details at any time. Working through email also allows us to provide quick responses while at event locations or outside of business hours.
Can I pick up my balloons?
Yes. Depending on the size of the order you can pick up your balloons. Please make sure you have enough space available. For arrangements, a pick-up can be done in an SUV with all the seats down.
Does pricing include the removal of the balloons?
As a courtesy to our clients, Bambino Balloons will remove and dispose of balloons that are attached to our frames or equipment. Balloons attached to other structures such as walls, railings, rental stands, and such can be disposed of at an additional charge starting at $100.00. Please mention that when you place your order.
How long will my balloons last?
Many air-filled balloon designs can last weeks indoors in air conditioning. Outdoor designs will vary because wind, humidity, and sunlight can and will affect the balloons. The longevity of your balloons will depend on the environmental conditions of the space and we cannot guarantee that the balloons will last any specific amount of time.
Disclaimer: We cannot guarantee the balloons will last a specific amount of time after they have been installed, delivered or picked up. Toddlers, tree branches, brick walls, hot cars, and nails are just a few examples of things that can pop your balloons. Once set up and delivered, Bambino Balloons is not responsible for any balloons that are popped, stolen, lost, poked, or let go of. If WE pop your balloon, it will be replaced at no charge or a refund will be issued if we're unable to get a replacement in time.
What is your cancellation policy?
All deposits made to hold the date of your event are non-refundable. Cancellations should be made no later than a week in advance if you want your deposit to be moved within 90 days of the original date. Cancellations without a rescheduled date will lose their deposit.
What kind of balloons do you use?
100% biodegradable latex balloons as well as mylar foil balloons. We use the highest-quality professional-grade balloons available.
If I buy the balloons can you inflate them?
No. We cannot guarantee the quality of our work with balloons that are not provided by us. We use the highest-quality professional-grade balloons available.
Do you do balloon releases?
Noooooo. Don't let gooooo!
Even though our balloons are biodegradable, litter is still unsightly and poses a very real danger to wildlife. Since everything that goes up must eventually come down, we don't support balloon releases, instead, we encourage our customers to use balloon weights and enjoy their balloons safely. After use, it is important that all balloons are popped and disposed of responsibly.